PRIVACY

PRIVACY POLICY

Privacy

Data controller

IAPROXPERT OÜ, the entity that owns NexvAI, with registration number 17286012 and registered address at Järvevana tee 9, Kesklinna, 11314 Tallinn, Harju, Estonia. You can contact us about your data using the Contact form, writing «Privacy» at the start of your message, or in writing to the address given.

DATA YOU PROVIDE TO US

Business enquiries: name, email address, company and the information you provide about your project, needs and tools.
Professional collaborations: name, email address, speciality, experience and the professional links you provide.
Chat: the messages you send to the Nova assistant.

Mandatory fields are marked on each form. The rest are optional. Do not send passwords, API keys or sensitive personal data.

Where it is stored and who has access

Business enquiries are managed in our CRM. The website also uses WordPress and Flamingo to store form submissions and the associated contact details.

The processing is carried out by IAPROXPERT OÜ and by the technical providers involved in hosting, enquiry management and the operation of the assistant.

AI Engine logs chat activity, including the visitor’s technical identification, the model used, the tokens and the calculated usage. These logs are independent of the saved conversations feature.

Purpose

To handle enquiries and prepare service proposals.
To assess professional collaboration requests.
To provide guidance about NexvAI through the Nova assistant.
To monitor the assistant’s usage and prevent abuse.

Sending an enquiry does not mean subscribing to advertising communications.

Legal basis

The handling of requests for services and quotes is based on pre-contractual measures requested by the data subject.

The handling of other enquiries and professional proposals is based on the legitimate interest in managing the communications received. The technical monitoring of the chat is based on the legitimate interest in protecting the service and limiting abuse.

Where processing requires consent, it will be requested specifically. You may withdraw it without affecting the lawfulness of prior processing.

Retention

The retention criterion is the time needed to handle the enquiry, proposal or professional relationship. Contractual documentation will be kept for the applicable legal periods.

Any further retention will be limited to legal obligations or to dealing with possible claims. Deleting submissions requires manual action; no automatic deletion is configured.

Recipients and third-party services

The technical providers needed for website hosting, the CRM and the assistant are involved. Messages sent to Nova are transmitted to OpenAI to generate answers.

The website loads fonts from Google Fonts. When requesting them, the browser transmits technical connection data to Google, including the IP address.

Processing by international providers may involve transfers outside the European Economic Area. You can request information about the providers and the applicable safeguards using our Contact form.

Rights of individuals

You can request access, rectification, erasure, objection, restriction of processing and portability where applicable.

Use the Contact form and write «Privacy». Only the information needed to verify your identity will be requested.

The general response time is one month. If a legal extension applies, you will be informed.

You can lodge a complaint with the data protection authority of your place of residence or with Andmekaitse Inspektsioon, the Estonian authority.

Information in the forms

Provide only the data needed to explain your request. Do not include confidential third-party information without authorisation.

Receiving an enquiry or application does not imply acceptance of a project, a contract or joining the team.

ARTIFICIAL INTELLIGENCE ASSISTANT

Nova is an AI assistant that provides guidance on our services and platforms. Its answers may contain errors and do not constitute a contractual offer.

Messages are sent to OpenAI. Nova cannot review your accounts, change subscriptions or carry out actions on your behalf.

The saved conversations feature in WordPress and the chatbot’s local memory are disabled. This does not remove the technical activity logs or determine the retention carried out by OpenAI.

To contact the team or exercise your rights, use the Contact form.

Last updated

10 October 2026.